Shipping & Returns Policies
We understand that receiving your artwork in a timely and safe manner is important to you. Our team works hard to ensure that your artwork is securely packaged and shipped to you as quickly as possible. However, please note that shipping times and fees may vary depending on the country you are shipping to.
For domestic orders, we typically ship artworks within 3-5 business days upon completion of production. For international orders, shipping times may vary depending on the destination country. Please allow up to 7-14 business days for international shipping. Please note that international orders may also be subject to customs fees and import taxes, which are the responsibility of the buyer.
Custom or personalized orders may take longer to produce as each piece is unique and requires additional time and attention to ensure that it meets your specific requirements. If you wish to commission a piece, please email us with your request and we will be happy to provide you with more information about the production time and any additional costs that may apply. Please note that the production time for custom or personalized orders may vary depending on the complexity of the design and the materials needed. We will inform you of the estimated production time when you place your order. If you have any questions or concerns about custom or personalized orders, please do not hesitate to contact us by email.
All sales of our artworks are final, unless the artwork is damaged during delivery. If your artwork arrives damaged, please contact us immediately upon receiving the artwork. We will require photos of the damage as proof and we will do our best to resolve the issue as quickly as possible. We may offer a refund or a replacement, depending on the situation.
Please note that we do not accept returns for any other reason. We recommend that you carefully review the artwork's dimensions and description before making your purchase. If you have any questions or concerns about our shipping and returns policies, please do not hesitate to contact us.